Please also review our Terms of Service.
1. Information you provide
When you make an enquiry through the website, on the phone, in person or by emailing us, we may ask you questions about your storage requirements and we may collect some personal information such as your name and contact details. If you become a customer of Cromwell Self Storage we will collect more information such as your address and further contact details, a form of ID such as a photocopy of your driver’s licence or passport, an alternate contact person, and your choices and details regarding insurance. You may also provide payment information which may include credit card details. We will deal with this information in accordance with our obligations under the Privacy Act 1993. We will hold and use credit card information in accordance with the data security requirements of our bank.
2. IP addresses and server logs
As with most websites, we automatically collect your IP address when you use our website so that our server is able to send your computer information. Your IP address may also be collected in logs of the various tasks performed by our server. Generally IP address information would only be analysed anonymously unless your IP address is associated with activity that is problematic or suspicious. The servers may also log information such as data sent and received by the web site or the app, web requests, browser type, page visits, numbers of clicks, date and time information, and cookies.
4. Google Analytics
5. Data Security
We will use commercially reasonable endeavours to prevent unauthorised access to, unauthorised use of, or corruption of your personal information and the other information we obtain. We do not guarantee that we will be able to prevent unauthorised access to, unauthorised use of, or corruption of information that we hold but if we learn that such an event has occurred we will inform you so that you can take whatever steps are necessary to protect your security. We take no responsibility for the security of your own computer or your internet connection.
6. Third parties
We do not share personal information about you with third parties unless we reasonably believe that we are required to do so by law or to assist with an emergency or it is necessary for us to do so to enforce our rights or to protect us from liability. We may share anonymous information collected by our servers, including IP address information, with third parties who assist us with our website or our business.
7. Assignment of data
If Cromwell Self Storage, or part or all of its business, is sold or otherwise transferred, customer information might be transferred to or acquired by a third party as part of that sale or transfer.